Tuesday, November 26, 2019

Tips For Writing Effective Middle School Essay

Tips For Writing Effective Middle School Essay Middle School Essays: Effective Research Topics Argumentative essays focus on giving the target audience back up information regarding a specified topic of discussion. It has the same characteristics as a persuasive essay since it endeavors to give explanations regarding a side of the topic you are in support of. The difference between the two lies on the fact that argumentative essays do not allow the description of personal beliefs by the essay writer, while persuasive essays emphasize on this. While writing an argumentative essay, you are required to mention the side of the topic you feel supportive of. After doing this, provide an explanation using valid reasons why you support the side. Use the counter-arguments of your perspective to create your argument. This will help you convince the reader of the credibility and value of your point of view. Several subjects are available which you may use to find a suitable approach to writing your middle school argumentative essay. As you try to pick a topic of discussion, have in mind the most interesting one you pick will give you better engagement to tackle it and write a quality paper. After you figure out the topic of discussion, provide a response to the query and back it up with at least four reasons that orient you to prefer that particular point of view. For example, put yourself in a situation that you have picked a topic from our list provided below. The topic states, â€Å"Is it an informed move for education institutions to sell fast food?† if you are against, begin your essay with â€Å"it is a uniformed move for school institutions to sell fast food to students† after this, explain to the audience using three points of argument that support your point of view. Here are some samples questions that may help you craft your own topic to write about: Is it an informed choice for sports to be coeducational? Should education institutions sell fast foods? Do you find it a good idea for your school to launch a school magazine? Do children waste so much time watching TV programs? Is it prudent to give children chores? Do you support the notion to give children more pocket money? What age limit should be approved for one to be home alone? Should sports be made a compulsory school subject? Should school bullies be awarded more disciplinary action? Do you believe adolescent and preadolescent kids can safely stroll around shopping centers without a parent or guardian? Is it prudent to award less homework for students? Are middle school attendees above the age limit where bedtime is imposed? What alterations would you impose on the student’s lunch selection? Should the government create a law where seatbelt use is mandatory on a traveling bus? Should the children who are good in sports activities be encouraged to take sports as a school subject Should kids be more attentive of the foodstuffs they eat as a way of avoiding future health issues? Should students who attend school all year long receive more vacations as a way of enhancing the process of education? Are the behaviors children express come from the influence of playing action videogames or watching TV programs? Are there any valid reasons why summer school is of help to students? Should the students be awarded less homework? You can choose any of the topics above for your argumentative essay. Each is structured to address a controversial perspective which engages the writer and reader to show their point of view. Moreover, you should explain each idea you have come up within the body paragraphs, and give reasons that support your point of view.

Saturday, November 23, 2019

Dictionary of Old and Obsolete Occupations - P

Dictionary of Old and Obsolete Occupations - P The occupations found recorded in documents from prior centuries often appear unusual or foreign when compared to the occupations of today. The following occupations are generally now considered old or obsolete. Packman  - a peddler; a person who traveled around carrying goods for sale in his pack Page - a young mail servant Palmer  - a pilgrim; one who had been, or pretended to have been, to the Holy Land. See also the surname PALMER. Paneler  - saddler; one who makes, repairs or sells saddles, harnesses, horse collars, bridles, etc. for horses.  A panel or pannel was a short saddle raised on both ends  for small burdens carried on horseback. Pannarius  - A Latin name for a clothier or draper, also known as a haberdasher, or a merchant who sells clothing. Pannifex - seller of woolen cloth, or sometimes a generic occupational term for someone who worked in the cloth trade Pantographer - someone who  operated a pantograph, a device used in the engraving process to draw a replica of an image by tracing. Pardoner  - originally  someone who collected money on behalf of a religious foundation, a pardoner came to be synonymous with an individual who sold pardons, or indulgences, which implied that time in purgatory would be pardoned if one prayed for the souls there and made a donation to the church through the pardoner.   Parochus  - rector, pastor Patten maker, Pattener - one who made  pattens to fit under normal shoes for use in wet or muddy conditions. Pavyler - someone who erected tents and pavilions. Peever  - a seller of pepper Pelterer  - skinner; one who worked with animal skins Perambulator - a surveyor or someone who made inspection of property on foot. Peregrinator  - an itinerant wanderer, from the  Latin  peregrÄ «nÄ tus, meaning  to  travel  abroad. Peruker or peruke maker  - a maker of gentlemans wigs in the 18th and 19th century Pessoner - a fishmonger, or seller of fish; from the French poisson, meaning fish. Petardier - A person in charge of a petard, a 16th century bomb used to breach fortifications during sieges. Pettifogger  - a shyster lawyer;  especially one who deals with petty cases and raised petty, annoying objections Pictor  - painter Pigmaker - someone who poured molten metal to make pigs for distribution of raw metals. Alternatively, a pigmaker could be a crockery or pottery maker. Pigman  - crockery dealer or a pig herder Pilcher  - a maker of pilches,  a type of outer garment made of skin or fur, and later of leather or wool. See also the surname PILCH. Pinder  - An officer appointed by a parish to impound stray beasts, or a keeper of the pound Piscarius  - fishmonger Pistor  - miller or baker Pitman / Pit man  - a coal miner Plaitor - someone who  makes straw plaits for hat making Plowman  - a farmer Ploughwright  - one who makes or repairs plows Plumber  - one who worked with lead; eventually came to apply to a tradesman who installed or repaired (lead) pipes and drains Porcher  - pig-keeper Porter  - gate-keeper or door-keeper Potato Badger -  merchant who peddled potatoes Pot Man -  a street merchant selling pots of stout and porter Poulterer  - dealer in poultry; poultry merchant Prothonotary - principal clerk of a court Puddler  - wrought iron worker Pynner/Pinner  - a maker of pins and needles; sometimes other  wire articles such as baskets and bird cages Explore more old and obsolete occupations and trades in our free Dictionary of Old Occupations and Trades!

Thursday, November 21, 2019

Women in James Bon films from a feminist perspective Essay

Women in James Bon films from a feminist perspective - Essay Example Some of the Bond women and Bond female characters are now seen as more than sexual interest for the lead character, but as characters also toting guns, karate chops, heroism, and villainy (Garland, 2009). Still, Bond women are viewed in general by society as simply entertaining eye-candy. This paper shall present an analysis of women in James Bond films from a feminist perspective, using some of the thoughts laid out by feminist philosopher Luce Irigaray. An analysis of the evolution of these female roles shall also be evaluated, mostly determining how the perspectives have changes and how feminism has impacted on how these female roles have been portrayed in the films. According to Jenkins (2005), the James Bond films have a persistent appeal based on the fantasy world from its parade of attractive female Bond characters. Such distinct female roles are often crucial to the story being told including the overall feel of these films. Each Bond movie has numerous female characters who are usually meant to distract and also help Bond in his spy mission. More often than not, there is one distinct, strikingly beautiful and, svelte Bond girl who is presented as a potential love interest for Bond; she is usually cunning, and judging from the name she goes by (Pussy Galore, Honey Ryder, Holly Goodhead), also self-assured (Rubin, 2003). Bond girls have become a staple in Bond movies and the casting of such female role has often attracted major global attention, with the chosen female often gaining much media attention even before the films start to shoot (d’Abo and Cork, 2003). The dominant preference of the Western culture for the lead female charac ter in the Bond films to comply with such attractive and often sexist parameters have been viewed by feminists with much disdain (Carpenter, 2000). Through the many incarnations

Tuesday, November 19, 2019

Political and Economic Systems of India and Japan Essay

Political and Economic Systems of India and Japan - Essay Example Gratitude to the achievement of India's financial reforms since 1991, ever since then it is opening to come out as a global economic control. The nation's burst through in the IT business is mainly extraordinary. Though, Japan's concerns in India continue low compared to that in China and the ASEAN countries, which is replicated in the low levels of personal foreign straight savings. There is prospective for future growth of Japanese venture in India, in spite of a lot of obstructions comprising infrastructure, system of government, and literary and language hurdles. In order to understand this potential   Several see Japan as an up-and-coming colossus, but India is functioning tough to hold up. Both scheme extraordinary economic expansion but in very diverse political, martial and cultural backgrounds. Economist and Politicians converse India and Japan as the economics of the 21st century.   The problem in previous days was mostly that through the Cold War years, there was not a great deal of an association amid India and Japan. It merely started after 1991 when there was an alteration in the financial policy and the financial reform procedure started in India. However so far, past ten years, Economist and Politicians believe that though India and Japan have a lot-balancing function to play in economic features, there is until now a lot of possible aptitudes to be discovered in the relationship between the two countries. Each government has not subjugated this fundamental potentiality so far. Thus, both the countries have fairly a lot to do to make efforts to additionally endorse investment in every other country.   The stage of the Foreign Direct Investment (FDI), which approaches to India in contrast with what goes to Japan, is around one to ten. The sum Indians are investing in India is around 200 million dollars, but about 2 billion dollars is going to China and Japan yearly. Apparently, there is geological proximity between Japan and China, and to both nations with India.   The Indian citizens are extremely welcoming towards Japanese or Chinese, and a very pro-Japanese feeling subsists in India. Many people speak about the general legacy that Indians and Japanese share, particularly Buddhism, which came from India to Japan all the way through China. Moreover, previous Prime Minister Nehru talked concerning the development in India after Japan overwhelmed Russia in 1904, or the knowledge of the position taken by Judge Pal at the Far Eastern War Criminal Tribunal. However, while all this points to a high-quality ambiance, there is not a lot straight impact of this when depositors make the choice to invest. One has to build more alert attempts to develop the investment environment in India from Japan, and one requires to make more cognizant efforts on Indian fraction to additionally augment investments now in India.

Sunday, November 17, 2019

GAP Analysis Essay Example for Free

GAP Analysis Essay My profession of interest is: _Energy Analyst_ Please visit the O*NET Web site, and research the knowledge, skills, and abilities (KSAs) that are required for your desired profession. Complete the chart below to identify which of the KSAs you already have and which KSAs you need to acquire. KSA required in your desired job or profession Description of how you meet this requirement If you do not meet this requirement, how can you acquire it? Building and Construction Knowledege Past Work with Mario Sinicola Construction and Certified Electrician Customer Service and Personal Service Experience with Customers with CountryWide lending General Studies of Math, Physics, Design, and English Aquiring my Associates degree in general business and working on bachelors in Energy Deductive Reasoning Have basic understanding to apply general rules to help the answer make sense Near Vision I have two eyes with both of them having 18/20 vision System Analysis To obtain knowledge through work experience and also studies through school to gain the information needed. Part 2: Goal Setting Using your gap analysis and what you have learned in this phase, set 3 short-term goals to fill the gaps that you have in your KSAs and qualifications. Please make sure your goals are SMART: Specific Measurable Action-oriented (What action will you take?) Realistic Timed Gap in your KSA qualifications Short-term goal to fill the gap Time frame to be completed No degree in analysis or basic business Find a business and become an apprentice 1.5 years Obtain Business degree in data and Energy Analysis Use exiting work and also find others already working in the field and gain knowledge from there 2 years General Studies Continue education through college 6 months Part 3: Revised Elevator Speech My name is Gabriel Cheney; currently I am a student at Colorado Technical University. I have been in the U.S. Army and also sales man for multiple types of businesses. I am currently working on my associates degree in general business and looking to work towards a bachelor degree in Data Analysis. I currently am working at a small software company that develops and produces point of sale systems for salons across the world. I am looking to find a position in the company the will allow me to grow in this field that I wish to work in the future.

Thursday, November 14, 2019

Dear Mom Essay -- Personal Narrative Writing

Dear Mom, You're probably thinking, What is this? I've been in college for four years, and I've never written you a letter. I've sent you a couple of emails that you never checked. Mostly I call, say hello, and hang up. That way you have to call me back, and my phone bill stays small. I'm writing because I have something I need to tell you, but I feel silly saying it. Also, I can be more organized this way. You know how we engineers like everything in its place. Anyway, I need to tell you this because of something tacked on my wall. It's something I believe in, but I've never done anything about it. It's a quote. It goes something like this. Don't waste a single moment you may spend with someone you love. Don't neglect to tell them how important they are and how much you need them, want them, love them... Source unknown Blah. Blah. Blah. Now I'll say what I need to say. Here goes nothing. Do you remember when I told you that Elizabeth gave me the biggest compliment of my life? She told her class that I am her role model. Wow. I'm bringing this up because whenever I think about who my role model is, one person always pops into my head: you. Why, you may ask? I never really thought about it, either. Of course, I can think of plenty of reasons you wouldn't be my role model. Sorry, but I don't really want to be exactly like you, and--ignoring the obvious physical similarities--I don't think I am like you. See, a lot of what I've done in life--much as I would like to deny the fact--has been done because of my grades. I don't need to remind you I was the valedictorian. So was Dad. So was his dad. You were not. In fact, I've seen a couple of your report cards. Don't feel bad. Not everybody tests well. Academ... ... tell me they heard I've joined the Navy. You really need to get that bragging thing under control! What I'm trying to say is, I'm grateful I have such a great mom. It's going to be hard to move away, but you don't make me feel guilty. You always let me know you're proud of me. Well, I wouldn't be who I am if it wasn't for you. I admire you, and you're my role model because you are such a good mom. I know it's the hardest thing in the world to be. I also know that sometimes I make it harder than it has to be. (No more tattoos. I promise.) Well, that about covers that bullet list. I can't really think of anything else I need to say. Maybe just that I'm incredibly lucky to have a mother I can describe as beautiful, intelligent, kind, and independent. Love, Your daughter P.S. Now you know what it's like to have someone brag about you. Embarrassing, hey?

Tuesday, November 12, 2019

An Analysis of Corporate Social Responsibility (Csr)

AN ANALYSIS OF CORPORATE SOCIAL RESPONSIBILITY (CSR) VIEWS FROM MALAYSIAN COMPANIES ABSTRACTS Purpose – The aim of this paper is to explore the views of managers among Malaysian companies towards corporate social responsibility and how it influences business ethics. Design/methodology/approach – This paper analyses the views of Malaysian managers regarding corporate social responsibility. Interviews were conducted to 12 organizations in Malaysia comprising of major corporations as well as Small Medium Enterprises (SMEs).Findings – The findings reveal that out of 12 companies selected across the Klang Valley, Malaysia, seven companies execute corporate social responsibility for the sake of its brand image and good reputation. Majority of the managers interviewed agreed that corporate social responsibility should be implemented in order to contribute to the society. Originality – The literature review is expected to provide the link between conventional CSR concept with Islamic values and principles.This paper recommends companies especially in Malaysia to adopt corporate social responsibility as an ethical motivation rather than instrumental means. Keywords – Business, Ethics, Corporate Social Responsibility, Organization, Malaysia INTRODUCTION Over the last recent years, Corporate Social Responsibility (CSR) has been termed to be a significant issue within global business organisations. The core purpose of CSR is to fulfil a company’s responsibility towards its stakeholders in terms of economic, social and environment (Siwar & Md Tareq, 2009).However, the fundamental basis act of selfless contribution for the public has been tarnished and downgraded by huge corporate businesses when CSR began to be treated as a means to gain profit maximization which is driven by self-interest by enlarge. There are several meanings to define the concept of corporate social responsibility. First, CSR are the obligations entrusted upon bu siness organisations to utilise its resources efficiently in order to bring benefits to the stakeholders by fulfilling its duties as a member of the society itself (Kok et al, 2001; Adam & Zutshi, 2004).The conventional definition of CSR is derived from the concept of vicegerency in Islam according to Surah Al-Baqarah, verse 31. Albeit the concept of CSR is defined in positive aspects, it does not disregard the possibility of being carried out and practiced in an unethical paradoxical manner. Business ethics is understood to be what is acceptable and not acceptable that can be conducted in the business based on stakeholders. The main objective of this article is to focus on the perspective of Malaysian managers towards the views of CSR and how it is implemented in the organization.LITERATURE REVIEW Based on the study of our articles, CSR manifests several business benefits, namely, good image and reputation, building a positive relationship with the customers, a better recruitment a nd retention of talented employees, positive motivation in better working environment, improving financial returns and reducing CSR related risks. These benefits are measured based on the preference of (a) consumers, (b) employees, and (c) upholding the organization’s reputable name. Firstly, consumers are one of the most important stakeholders of an organization.Firms, which are socially responsible, transparent, and trustworthy, are at a better position of gaining consumer preferences (Willmott, 2001 & Mitchell, 2001; Knox & Maklan, 2004). The higher the awareness of social contribution, the more enhanced positive effects are on consumer purchase intention (Lee & Shin, 2009). The organization can also improve their consumption experience with customers by conducting CSR activities. Customers are commonly in favour to buy products from well-established companies that practice CSR activities, giving these organizations a good marketing strategy by word-of-mouth (Knox & Maklan , 2004).They believe that the company will be ethically responsible to the product and services that they produce. Thus, this increases brand loyalty from the customers. Secondly, stakeholders of an organization also consist of its employees. When a company is known for its responsible background, people will be more attracted to be given a position in that particular organization. The ethically defined practice assists the organization in attracting and retaining talented employees in order to improve organization performance Adams & Zutshi, 2004; Knox & Maklan, 2004). Besides that, Weber, (2008) agreed that CSR can also directly motivate its employees. This shows that the practise of CSR by the company enhances an ethical working environment, which will influences the motivation level of the companies employees. Moreover, CSR will diminish employee turnover. In exploring the relationship between CSR and employee turnover, Galbreath, (2010) relies on the employee justice perception s theory. The key mechanism for this theory measures an organization’s level of fairness.The firms exhibit fairness in their actions, if the firms show concern for both internal and external stakeholders through social contribution. Thus, the employees evaluate the firm as one that is just and fair. Both directly and indirectly, employees are influenced to stay and continue to contribute to the company in reaching its main goal. Following (Reich, 2007; Devinney, 2009), an organization that practices CSR would have more satisfied customers, employees, and owners, which would contribute to long-term sustainable development.Lastly, maintaining an organization’s respectable name is just as important as preserving the welfare of its stakeholders. Performing CSR in an organization helps in building a positive image and reputation (Weber, 2008; Galbreath, 2010). A good image and reputation will help the organization to gain and retain customers easily. Furthermore, CSR can al so be treated as a means to manage and minimize CSR risks of powerful consumer boycott by external parties (Weber, 2008) as well as loss of corporate reputation (Knox & Maklan, 2004).CSR can also increase corporate revenue through higher sales and market shares (Weber, 2008). These financial returns can be achieved directly by CSR-driven products or market development or even indirectly through an improved brand image and reputation. This is however, seen from a different point of view by Friedman, (1970). He argues that CSR should not be a part of an organization’s social responsibility. This was preceded by an elaboration of focusing on profit maximization as the only importance of an organization. It is rational to oppose this theory as businesses should not lace profit maximization as its only main goal, but instead take time to satisfy the stakeholders and be socially responsible (Samy, Odemilin & Bampton, 2010). From a strategic point of view, the fact that CSR benefits the firm and stakeholders will only be true if the firms conduct it efficiently. There is a difference between doing the right thing and doing things right. Conducting CSR is doing the right thing and to conduct it efficiently means doing it right. Thus, firms must ensure that they conduct strategic CSR as it brings significant business related benefits to the firm.It supports core business activities, which contributes to the firm’s effectiveness towards achieving its mission (Burke & Logsdon, 1996). The obligations of organizations regarding the practice of CSR are not extended beyond their most valuable stakeholders. Organizations are less able to set priorities among the rest, as there is no constant approach to placing importance on their secondary stakeholders (Knox and Maklan, 2004). The downside of most organizations is that they will only take notice of current social situations when there is a possibility of gaining economic returns.Devinney (2009) has discovered f ive points of natural vices, which draw attention to the major philosophical problems with CSR. Firstly, the role of corporation is only for generating profit not to solve the problems of society. This is in line with Friedman (1970), which claimed that the only responsibility of a corporation is to maximize economic returns. Next, corporation alter the societal standards based on their own demands. Although corporations have a much better understanding of the benefits and cost of practising CSR, this gives them the advantage to make sure that the most valuable constituencies are in their favour.Besides, corporations are not representing the society as a whole. Major corporations are considered to be among the urban upper middle class, which inevitably does not cater for the poor and less fortunate ones of the society. Above and beyond of that, most of corporations are socially conservative as they resist making changes towards their organization practices unless the changes will pr oduce profit to them. Lastly, CSR allows government to forgo some of their responsibilities, thus making social services provided by private companies more distinct in the eyes of the society.CSR does not ensure the ethical behavior of the company (Mostovicz, Kakabadse & Kakabadse, 2009). Instead, the common major benefits recognized by corporate management are what distinguish between an ethical or non-ethical company as organizations are forced to be at a decision point of balancing the incurring costs of CSR activities and the impact of their ethical operations for the society. From the statement underlined, we have focused our findings on the purpose of these organizations conducting CSR and their opinions on the basis of CSR being implanted in all organizations nationwide.METHODOLOGY We chose to conduct an interview in order to collect data for our study. We posed three open ended questions with 12 companies around Kuala Lumpur and the Klang Valley area because our study is to explore the view of Malaysian managers towards corporate social responsibility and the influence of business ethics. We designed our interview questions based on the literature review in order to suit the Malaysian context. The questions we used for our personal interviews were; Question 1: Does your organization practice corporate social responsibility? Question 2:What motivates your organization to execute corporate social responsibility? Question 3: Do you agree that Corporate Social Responsibility should be implemented in all organizations in the country? State your reasons why? According to the 15 articles we used, we identified that the previous studies used various methods in examining significant issues on CSR. Majority of the previous studies adopted surveying method and used literature in conducting their studies. Above and beyond, there are a few authors used other distinguished methods. First of all four authors used survey as their method of studies.Galbreath (2009) exa mined three potential benefits of demonstrating CSR; reduced employee turnover, increased customer satisfaction, and improved reputation through a survey of chief executive officers in Australia. Likewise, Lee & Shin (2009) used questionnaire survey involving Korean customers to examine the positive of CSR on customer behaviour. Further, Ditlev-Simonsen & Midttun (2010) conducted a survey with three panels: a corporate leaders’ panel, a business students’ panel and an NGO panel to clarify and compare what motivates managers to pursue corporate responsibility from positive and normative perspectives.Lastly, Siwar & Md Tareq (2009) conducted a study on relationship between concepts of Islam with the Malaysian managers’ opinion regarding CSR. They used open and close-ended questionnaire to 50 listed organizations in Malaysia including multinational, government, and nongovernment and SME companies. Secondly, using literature is one of the methods that have been used by in following studies. Abul & Hjh Salma (2009) conducted a study on the current practices of CSR of the business organization as well as Islamic Financial Institutions (IFIs).Next, Mostovicz, Kakabadse & Kakabadse (2009) explained the reason why CSR policy has failed to render organization more ethical and to purpose the concept of using CSR for improving the ethics of organization. Besides that, Devinney (2009) argued that the notion of socially responsible corporation is potentially an oxymoron because of the naturally conflicted nature of the corporation. Further, Burke & Logsdon (1996) examined social responsibility programs which create strategic benefits for firms. Lastly, Adam & Zutshi (2004) identified drivers which are forcing organization to adopt CSR and produces corporate social reports.Finally, the other remaining authors exercised distinguished methods between each other. Drews (2010) used two step approaches to measure and evaluate the benefits of CSR. First, a mea surement model is developed based on theoretical analysis. It is then applied in an in-depth case study. Next, Samy, Odemilin & Bampton (2010) adopted a quantitative analysis and exploratory approach to prove that CSR will maximize profit while satisfying the demand from multiple stakeholders. They study on CSR practices of 20 selected United Kingdom’s companies.Besides, Knox & Maklan (2004) used empirical study of CSR policy and practices across a number of multinational companies to examine the reasons why CSR reporting has a low impact on business decision making. Moreover, Holme (2010) used a representative selection of recently published articles to study deeply on practitioner review on the concept of CSR. In addition, Weber (2008) adopted a study which focuses on the question on how to measure the business impact of CSR activities from company perspectives using theoretical approach and literature as references.Friedman (1970) argued on the only social responsibility o f business is to increase its profits using his own views or reasoning. FINDINGS We have successfully conducted the interviews through three medium of communications; Personal interview, telephone call and email. This interview was conducted in the period between 3rd June 2011 and 10th June 2011. We have interviewed 12 managers around Kuala Lumpur and Klang Valley. Based on the questions posed, we succeeded in 5 companies providing substantial answers personally, 3 companies responded based on phone calls, and 4 companies offered feedback through email.The table below provides the profiles of the 12 managers that we have interviewed that comprises of major corporations and SMEs. Table 1: Summary of the profiles of the 12 managers interviewed. Manager 1 (M. 1)| MPH Bookstore| Manager 2 (M. 2)| Signature Kitchen| Manager 3 (M. 3)| Toy R Us| Manager 4 (M. 4)| Kimberly-Clark Malaysia (Kotex)| Manager 5 (M. 5)| MediBiz| Manager 6 (M. 6)| Petronas Gas Berhad| Manager 7 (M. 7)| Skrine| Man ager 8 (M. 8)| SME Bank| Manager 9 (M. 9)| Bank Islam Malaysia Berhad| Manager 10 (M. 0)| Petronas Gas Berhad (KLCC)| Manager 11 (M. 11)| TM Berhad| Manager 12 (M. 12)| Rush Hati SdnBhd| For the first part of the interview, we examined which of the following managers practiced CSR in their respectable organizations. Based on their response, M. 1, M. 4, M. 6, M. 7, M. 8, M. 9, M10, and M. 11 proceeded with a positive feedback while M. 2, M. 3, M. 5, and M. 12 answered otherwise. Question 1: Does your organization practice corporate social responsibility? Table 2: The summary the respective answers from the 12 managers on question 1.Manager 1| Yes| Manager 7| Yes| Manager 2| No| Manager 8| Yes| Manager 3| No| Manager 9| Yes| Manager 4| Yes| Manager 10| Yes| Manager 5| No| Manager 11| Yes| Manager 6| Yes| Manager 12| No| The pattern of this question is that most of the Malaysian companies practice CSR in their organizations. The second question was posed for among the 12 managers who p erformed CSR in their organizations. The question asked was to investigate the motive of their companies in executing CSR, providing with them several choices of answers for this question.M. 1 claimed that the motive of his/her company conducting CSR is solely for the benefit of the society while M. 4 stated a different answer in which the company adopts CSR in order to create a long term value for stakeholders and to build a positive reputation and brand image. M. 5 also gave the same answer on building a positive reputation and branding image. In addition to that, M. 5 also stated other two motives of his/her company executing CSR which is to do the right thing and to contribute to long term sustainable development. Next, M. sincerely admitted that his/her company conducts CSR solely for profit maximization. Subsequently, M. 7 said that the reason of his/her company implementing CSR is to build a positive reputation and brand image while M. 8 claimed that his/her company’s motive is to create long term value for stakeholder. Then, M. 9 chose two answers from the choices which includes building a positive reputation and brand image and to do the right thing. Next, M. 10 claimed that his/her company has five motives in carrying out CSR which are; profit maximization, creating long term value for stakeholders, building a ositive reputation and brand image, doing the right thing, and contributing to long term sustainable development. M. 11 then chose five motives of his/her company conducting CSR which are; profit maximization, creating long term value for stakeholder, building a positive reputation and brand image, doing the right thing and contributing to long term sustainable development. Lastly, M. 12 said that all the choices given by us are relevant motives of conducting CSR. Question 2: What motivates your organization to execute corporate social responsibility?Table 3: The summary the respective answers from the 12 managers on question 2. Manager 1| Solely for the benefit of the society| Manager 2| -| Manager 3| -| Manager 4| To create long term value for stakeholder To build positive reputation and brand image| Manager 5| To build positive reputation and brand image To do the right thingTo contribute to long term sustainable development| Manager 6| Profit maximization| Manager 7| To build positive reputation and brand image| Manager 8| To create long term value for stakeholder|Manager 9| To build positive reputation and brand image to do the right things| Manager 10| To create long term value for stakeholderTo build positive reputation and brand imageTo do the right thingTo contribute to long term sustainable development | Manager 11| Profit maximizationto create long term value for stakeholderTo build positive reputation and brand imageTo do the right thingsTo contribute to long term sustainable development | Manager 12| All Business organizations worldwide would have their own business strategies and their strategies must not get strayed or derailed from their business principles or motives that is financial leverage or pecuniary advantage so all the facts which are given as options are significant for business strategies. |To conclude, building a positive reputation and brand image is the main motive that motivates the companies to implement CSR while there are no companies that conducted CSR to resemble others. Our last question was to examine the managers’ personal views whether CSR should be implemented by all organizations in Malaysia and if yes, why it should be implemented. All the managers agreed that CSR should be implemented by all organizations in Malaysia. Above and beyond, some of the managers gave common views on the reason why CSR should be carried out. M. 1, M. 4, M. 5, M. 6, M. 8, and M. 10 have the same opinion that CSR should be executed for the sake of giving back to the society. Next, M. 2, M. 3, and M. 1 proposed that organizations should conduct CSR in order to gain goo d reputation and brand image. In addition, M. 7 suggested that CSR is a means for major corporations to work together towards a better future for society. Plus, M. 9 gave opinion that CSR should not only be practiced by the organizations that work in line with the Islamic principles but also conventional organizations. Moreover, M. 10 claimed that the concept of CSR is quite similar with the concept of zakat. Next, M. 11 also gave four other relevant reasons; to be a GLC’s CSR, to create long term value for the stakeholders, indirectly boost revenue and to be a par ahead of other corporations. Finally, M. 2 recommended that the act of CSR should be treated as a voluntary action and government plays a significant role in ensuring the prosperity of the public. Question 3: Do you agree that Corporate Social Responsibility should be implemented in all organizations in the country? State your reasons why? Table 4: The summary the respective answers from the 12 managers on question 3. Manager 1| Yes, definitely. It’s every organization’s responsibility to give back to the less fortunate. | Manager 2| Yes, for the good reputation| Manager 3| Yes, for the trust and the good reputation for the company. Customer will have the positive view towards the company. | Manager 4| Yes, because it is every organization’s duty to give back to the society.It is much more than just taking part in a long term relationship with end users but to actually contribute back to its loyal customers. | Manager 5| Yes, because organizations should give back to the society especially for those profit making ones. It also builds a sense of belonging and responsibility towards the people and the environment where the organization is established. | Manager 6| Yes. All organizations should give back to the society especially in the area that they operate. They will then get the support and acceptance of the community around them. | Manager 7| Yes, because all major corp orations must work together towards a better future for the society. | Manager 8| Yes, because it’s good to give back to the society. | Manager 9| Yes.CSR does not only limit itself to organizations that work in line with the teachings of Islam, but to all corporations which include the conventional ones. | Manager 10| In general, yes. Where possible, organization should implement CSR. For all the positive values that it created, is it to the company, employee, and community or to the receiver. CSR is about giving back to the community and contribute to the development of others. Most of organization existences depend on the surrounding community and resources e. g. oil and gas company – base on the local resources, consumers or stakeholders. A better surroundings/resources, either physically or emotionally will contribute in strengthening ones position.In line with the â€Å"Energy Received, Energy Return† value. Spiritually, CSR practices are quite similar to the zakat concept. The more you received, the more you should return. More profit you make, bigger CSR it should be. | Manager 11| Fully Agreed. Reasons as follow: a) To build positive reputation and brand image b) Being GLC’s CSR is part of our culture c) To create long term value for stakeholder d) Indirectly to boost revenue and gain customer support e) To be at par or ahead of other corporate entity| Manager 12| All Yes.Corporate social responsibility must be classified as voluntary any attempt to make it compulsory is inappropriate. The government is to be held the sole responsible for the prosperity of the public citizen of this country. | In short, all the managers agreed that CSR should be implemented into their organization and also into the other organizations worldwide. DISCUSSION Multiple organizations from various kinds of background industries differ from its perspective on the implementation of CSR as its ethical duty towards the community. From the data collec ted, we have studied rigorously the outcome of interviewing 12 managers and were able to identify companies practicing CSR as opposed to non-practicing ones.Based on empirical performance, eight managers stated that its organization successfully conducts CSR (Manager 1, Manager 4, Manager 6, Manager 7, Manager 8, Manager 9, Manager 10, and Manager 11) while the remaining four (Manager 2, Manager 3, Manager 5, and Manager 12) have not had the opportunity to perform beneficial impacts toward the society. Although the results were in favour of CSR practicing organizations, it should be highlighted that these corporations are consisted of major branded companies where as the latter comprised of Small Medium Enterprise (SMEs) corporations. Based on our research, we have discovered that non practicing CSR companies (SME’s) justifies the study conducted by Siwar & Md Tareq (2009).They uphold the theory of SME’s to be underdeveloped and still in the working progress to grasp t he meaning of CSR and of its importance to the society today. Most of the SME’s among Malaysian organizations have no solid plan and structure of performing CSR as companies’ managers are still lacking in consciousness regarding the concept of CSR. On top of that, SME’s are in doubt of how big of an impact can its organization bring to the society as they are not likely to claim themselves as â€Å"corporate† (Holme, 2010). The third and final question posed to all respective managers resulted in a unanimous response that CSR should indeed be restored and carried out in all organizations throughout the country.Among the reasons stated by all following managers, we can part the answers based on two ethical conflicting views; stressing on the importance of giving back to the community for common basic social needs versus CSR motivated organizations’ with uplifting its brand image and reputation. Results illustrate that Manager 1, Manager 4, Manager 5 , Manager 6, Manager 8, and Manager 10 agree that CSR ought to be conducted for the benefit of the society where as Manager 2, Manager 3 and Manager 11 gave answers subjected to the positive aspects of gaining customer’s trust and loyalty when an organization withstands by a good reputation. According to the latter opinion, these managers believe that customer’s brand loyalty by enlarge relies on the ethical activities performed commercially by reputable named major companies.However, the concept of contributing back to the social, economic and environment by ethical responsible corporate management contrasts the view of Friedman (1970), who claims that the only social responsibility held by a certain organization is limited to using the resources efficiently and effectively for profit maximization. Many viewpoints exist in this study, including the conceptualization of the responsibilities of firms by Carroll (1979). Among the four social responsibilities brought forw ard by Carroll (1979), this conceptualization includes the economic responsibility of an organization to generate profits, provide jobs, and create products that consumers want (Galbreath, 2010).Indirectly, this substantiates Friedman’s (1970) theory that an organization’s interest of profit maximization does not necessarily disregard their responsibility as a firm in economic terms. In comparison to corporations which utilizes CSR as a means for gaining economic returns, organizations who are opinionated to provide beneficial impact to the society are at an ethical based level because its CSR activities are solely based on doing the right thing and enhancing the well-being of a society. Relating back to Carroll’s (1979) conceptualization of the responsibilities of firms, placing importance towards the social needs of the community is the ethical responsibility to meet other social expectations, such as respecting people’s moral rights and doing what is r ight and just (Galbreath, 2010).Through our findings, we were able to recognize the evident relationship between the main priorities of the organizations purpose in the performance of CSR and the sole personal views from the managers themselves regarding the influence of CSR in today’s corporate management. We extracted that Manager 4, Manager 5, and Manager 10 shared views that did not entirely coincide with its own corporation’s perspective pertaining to the importance of CSR. They firmly deem CSR to be a social obligation for all organizations in order to contribute back to the society in spite of its own corporate motive which states gaining a positive image and reputation as its main concern.With much relevance to our research, there are ways for us to extend our studies based on an Islamic perspective. In Islam, our actions are judged by our sincere motives (niyyah). It is narrated on the authority of Amirul Mu'minin, Abu Hafs ‘Umar bin al-Khattab, radiyall ahu ‘anhu, who said: I heard the Messenger of Allah, sallallahu ‘alayhi wasallam, say: â€Å"Actions are (judged) by motives (niyyah), so each man will have what he intended.. † [Al-Bukhari & Muslim] Based on the hadith, it is compulsory to conduct our daily activities in this world for the sake of Allah S. W. T. which includes our responsibility as a vicegerent in economic terms. CSR is a manifestation of Tawhidic paradigm, serving Allah through our Fardh’ Kifayah obligations.The shahadah shows us the conditions for accepting a deed or performing an action; one, it should be for the sake of Allah because He is the only One we worship, and two, it should be in accordance with the Shariah. Employees with authority in decision making must be honest and sincere as well as ethical in their motives especially when it concerns the well being of others. According to Imam al-Harawi, there are seven types of self-desires, one of which includes seeking the wealth of others. To abstain ourselves from this selfish nafs’, it is in our power to do righteous deeds as the more good deeds we do and hence get closer to Allah, the more sincere we will be. The implementation of CSR in business organizations gives us the chance to ensure that our responsibility as a khalifah in this world is performed in an ethical manner. LimitationWe recognized three limitations throughout the process of conducting this project paper. The first limitation is the number of managers to be interviewed. We intended to interview 15 managers but unfortunately we just managed to interview 12 managers. This is due to the second limitation which is time constraint. The process of searching the contacts of the managers to be interviewed and the procedures of making appointments with major companies’ managers required a lot of time. In addition, we took quite a lot of time to get the response from the managers which we interviewed through email. Lastly, we were limit ed by the poor response from the managers especially from the major companies. Some of them claimed they could not espond to our interview questions because the information is confidential to their company and most of the managers we interviewed through email failed to reply our email. Implications for Practice We propose that the practice of CSR by Malaysian companies should be in line with the CSR policy in which it is supposed to only focus on encouraging the positive impact towards the stakeholders and not for benefits to the company itself. Apart from that, Malaysia as a Muslim country, we recommend the Malaysian companies to revise the Tawhidic Paradigm concept which claims man as a vicegerent. Hence, the companies should treat act of CSR as part of their responsibility as vicegerent.Moreover, there is supposed to be government intervention in order to encourage the practice of CSR by SMEs. Implication for Theory Our study examines the practice of CSR in Malaysian companies. W e come into the theory that most of the Malaysian companies execute CSR because of their concern to contribute back to society and for the sake of their reputation and branding. Plus, this study adds on a new idea on the theory of CSR from the Islamic perspective. In short, CSR is already part of the basic Islamic concept; vicegerency. The foundations of the CSR’s notion from conventional theories came from the values and principles that have been central to Islam since the times of the Holy Prophet Muhammad S. W. T. Future ResearchWe advocate those who desire to do the similar studies to adopt the couple of methods below to conduct this study. * Interview on the managers from each company. * Survey on customers regarding their perspectives on CSR CONCLUSION Our study concerned on business ethics and corporate social responsibility. After pursuing through this study, we discovered mixed views on CSR concept. To conclude, there are generally two basic motives of CSR; ethical m otivation and instrumental motivation. Ethical motivation is to achieve the right thing to do. If the company treats CSR as a voluntary act rather than just a compliance based act and they conduct it for the sake of creating good society, it is considered as ethical motivation.In contrast, companies which consider CSR as an instrumental motivation tend to just to achieve an economic goal. They treat CSR as a means for profit maximization. According to our findings, most of the Malaysian companies take CSR as an instrumental motivation as their core motive in executing CSR to gain good reputation and branding image. Nevertheless, from the views of the managers of the companies, CSR should be done to give back to society. We desire this project paper to end as an article for IIUM journal. REFERENCES Adam, C. , & Zutshi, A. (2004). Corporates Social Responsibility:Why business should act responsible and be accountable.Australia Accounting Review, 14(3), 31-39. Burke, L. , & Logsdon, J. M. (1996). How corporate social responsibility pays off. Long Range Planning, 29(4), 495-502. Devinney, T. M. (2009). Is socially responsible corporation a myth? The good, the bad, and the ungly of corporate social responsibility. Academy of Management Perspectives, 44-56. Ditlev-Simonsen, C. D. , & Midttun, A. (2010). What motivates managers to pursue corporate responsibility? A survey among key stakeholders. Corporate Social Responsibility and Environmental Management, 25-38. Drews, M. (2010). Measuring the business and societal benefits of corporate responsibility.Corporate Governance, 10(4), 421-431. Friedman, M. (1970). The social responsibility of business is to increase its profits. The New York Times Magazine, 173-178. Galbreath, J. (2009). How does corporate social responsibility benefit firms? Evidence from Australia. European Business Review, 22(4), 411-431. Abul, H. , & Hjh Salma, A. L. (2009). Corporate social responsibility of Islamic financial institutions and busine sses optimizing charity value. Humanomics, 25(3), 177-188. Holme, C. (2010). Corporate social responsibility: A strategic issue or a wasteful distraction? Industrial and Commercial Training, 42(4), 179-185. Knox, S. , & Maklan, S. October, 2004). Corporate social responsibility: Moving beyond investment towards measuring outcomes. European Management Journal, 22(5), 508-516. Lee, K. -H. , & Shin, D. (2010). Consumers’ responses to CSR activities: The linkage between increased awareness and purchase intention. Public Relations Review 36, 193-195. Mostovicz, I. , Kakabadse, N. , & Kakabadse, A. (2009). CSR: the role of leadership in driving ethical outcomes. Corporate Governance, 9(4), 448-460. Samy, M. , Odemilin, G. , & Bampton, R. (2010). Corporate social responsibility: A strategy for sustainable business success. An analysis of 20 selected British companies.Corporate Governance, 10(2), 203-217. Siwar, C. , & Md Tareq, H. (2009). An analysis of Islamic CSR concept and the o pinions of Malaysian managers. Management of Environmental Quality: An International Journal, 20(3), 290-298. Smith, K. H. , & Nystad, O. (2006). Is the motivation for CSR profit or ethics? Retrieved 11 June, 2011, from www. crrconference. org/downloads/2006hauglandsmithandnystad. pdf. The Hadiths. (n. d. ). Retrieved 11 June, 2011, from http://fortyhadith. iiu. edu. my/hadiths. htm. Weber, M. (2008). The business case for corporate social responsibility: A company-level measurement approach for CSR. European Management Journal, 247-261.

Saturday, November 9, 2019

Operations objectives at Penang Mutiara Essay

Qn 1a) Describe how you think Wernie will make sure that the way he manages the hotel is appropriate to the way it competes for business; Penang Mutiara, being one of the most prestigious hotels in Penang, have managed to secure a foothold in this lucrative and highly competitive environment. Wernie has the vision and very clear focused beliefs about the importance of running an effective operation where customers have every right to demand for first class service which they are obliged to provide for. Assuming neighbouring competitors such as Pelangi Beach Resort Langkawi and Shangri-La’s Rasa Sayang Resort who is adopting common strategies like pricing and product strategies, Penang Mutiara aim at providing impeccable quality and customer orientated strategy to provide a personal touch as part of its uniqueness to retain customers. In order to compete for business and to keep abreast with stiff competition in the hotel industry, currently, Wernie adopted impeccable quality strategy where he recognizes that â€Å"it is impeccable service which gives us our competitive advantage, not price.† Since it is cheaper to retain regular guests than to attract new ones, he understand the advantage of retaining regular guests through providing impeccable services which will in a way retain high occupancy rates to keep costs down while achieving reasonable profitability. To achieve that, he set basic standards for his staff to be well trained, knowledgeable, sensitive and anticipative to think ahead in order to provide basic and value-added services to satisfy customer’s needs. The ability to remember regular customer’s information and personal preferences can also add on to a personal touch upon their next visit. Additionally, quality services in terms of providing stylish design and top-class materials and being able to practise good preventive maintenance to the building structure and equipment is also another way of sustaining high class image and luxury atmosphere to create a comfortable feeling to welcome visiting guests. Wernie also measure the performance based on five performance objectives of Quality, Speed, Dependability, Flexibility and Cost. To conclude, even though Penang Mutiara managed to maintain its competitiveness with their current strategy in the short run, however it is not sufficient to remain competitiveness due to volatile market demand. Moreover, with the emergence of the global tourism, hospitality industry and globalization with competition from ubiquitously, the need to augment existing and new strategies need to be address speedily. Qn 1b) Describe how you think Wernie will implement any change in strategy; Wernie should introduce new strategies to supplement and implement further changes to enhance the existing strategy. To implement speedily new changes in the short term, supply chain management method can be used to improve internal processes rapidly can also be utilised to stay competitive. The strength of Penang Mutiara includes the strategic location of being secluded and tranquil and with Wernie who has vast experience at managing luxury hotel worldwide, he has the ability to lead and influence the staff to bring about better internal functions. To sustain existing quality strategy, Wernie can adopt proactive approach to enhance and maintain consistentancy in quality and level of services by conducting staff training, retrain and upgrading of skills to meet the volatile market demand and unpredictable customer expectation. He should always review and set new service standards for the staff for continuous improvement, conduct regular focus group studies to predict future customer requirements in terms of service and facilities, minimise and eliminate high employee turnover at the front desk by taking good care of staff welfare, and exercise job rotation of staff to promote innovation and creativity in the job. To supplement the informal channels of communication, regular consumer’s opinion surveys can be conducted for rating to monitor the quality of its services and quality and efficiency as part of the feedback method. With the target group of corporate businessman and to enhance its competitiveness, Wernie can adopt new flexibility strategy by utilisation of most advance reservations technology and internet for hotel reservations. He can also offer online competitive rates while ensuring complete security of customers’ personal information and credit card details and offer instant confirmation for hotel reservations to promote efficiency. Marketing strategies is an important vision for growing of the profitability and value of the hotel such as introduction of frequent user programme, loyalty card program with further savings for travel and vacation plans. Hotel can also host elite social and sporting events which include International wine and food festival, polo championship, international cup to provide a platform to showcase its various expertises in lifestyle creation which can help to boost high occupancy rates also. With business travel growing at a faster pace than leisure, Wernie should expand target group to include corporate, business travel package and tourist group to bring in more profits. New lifestyle experiences and F & B concept strategy can also be implemented to define the highest standards of service excellence. 1c) Describe how you think Wernie will develop his operation so that it drives the long-term strategy of the hotel. In 3 to 5 years time, operations challenge and threats which include globalization of markets, social responsibility, influence of new technologies and emergence of knowledge management will have an immense impact on Penang Mutiara. Since majority of the revenues in hospitality will be generated from the Internet. By 2006, the Internet will contribute over 24% of all hotel bookings which will be direct-to-consumer (i.e. via hotel-owned websites). To overcome the threats, Wernie can enhance the technology strategy, stay ahead of his competitors and capture new market share with an effective Direct Online Distribution Strategy with the advantages of having direct online distribution cuts costs, attracts affluent customers and lessens the dependency on online discounters and more traditional and expensive channels. It will also provide the hotel with long-term competitive advantages and lessen their dependence on intermediaries, discounters and traditional channels that are about to become obsolete. Wernie can also employ all Direct Channel strategies such as email and pay-per-click marketing, link creation, lowest price guarantee, loyalty and retention programs, and trust building to encourage, entice, and convert lookers into bookers on his website. Other measures also includes: re-evaluate his exposure in the Indirect Online Distribution Channel to avoid brand and price erosion with long-term negative repercussions ; limitation of exposure in the Indirect Channel to only a selected number of hotel-friendlier intermediaries ; institute a comprehensive Total Online Distribution Strategy, which turns the direct-to-consumer distribution model into the main focus of his Internet strategy and optimizes the Direct vs. Indirect Channel balance for the hotel ; subscribe competitive intelligence to allow him to help him to identify hotel pricing and positioning on major indirect channels throughout the Internet, and assure he maintain control of pricing with positioning without having to necessarily match lower competitive rates. He can also adopt further strategies such as Website Optimization Strategy, comprehensive Destination Web Strategy, perform a robust Search Engine Strategy and partner with an experienced eBusiness hospitality consultancy to help him navigate the Internet and utilize the Direct Online Distribution Channel to its fullest potential at reasonable cost, with quick turnaround. In the long run, Wernie should look into diversification and expand globally, divest non-core properties, target new source markets such as Southeast Asia, China and India. As part of human resource management, Wernie should encourage two way communications between higher management and staff. Participation by all levels of staff should be encourage to provide feedback and suggestions to improvise operations and services since they are the people who have the most contact and are in direct contact with the customers. They are the ones who knows customers demands and are able to receive immediate feedback and valuable responses which are necessary for continuous improvement. While implementing operation changes, Wernie must be able to deal with cultural changes and changes in mindset of the staff in order to succeed in any minor or major restructuring of operations management of the hotel As part of its long term strategy, Wernie can adopt performance management to achieve long term, strategic cost reduction. Secondly, Total quality management, which is concerned with the continuous improvement of all aspects of operations performance, can also be adopted to continually meet and exceed unanticipating expectations of customers. To conclude, achieving competitive advantage through achieving accolades by winning several prestigious international awards in the long run can also enhance the hotel name to bring in stable revenues and profits. Qn 2) The case describes how quality, speed, dependability, flexibility and cost impact on the hotel’s external customers. Explain how each of these performance objectives might have internal benefits. The five performance objectives of Quality, Speed, Dependability, Flexibility and Cost will have an impact and benefits on both internal and external customers of the hotel. Quality objective, which means doing things right can benefit external  customers by  delivering impeccable quality service to achieve service excellence. Internally, staff can achieve satisfaction by providing error-free goods and services to give quality advantage to the external customers. With the minimization of blunders, time and cost of rectifying the mistakes are reduced effectively. Achieving high customer satisfaction will lead to the likelihood that the customer will return. Dependability also increases as it leads to a stable and efficient organization. It also enables high motivation, high morale, and great satisfaction of staff. Staff will have a sense of belonging and security for being part of the organization. All these will lead to efficient organization. Speed objective which means doing things right, can benefit external customers by giving them a speed advantage to receive the services in the shortest possible time with minimum delay. Internally, it effectively minimizes the response time to deliver services to the customers which in turn reduce the labour cost and increasing the availability of services, allow speedy decision-making and speedy movement of materials and information inside the operation. It also reduces risks and inventories. Help to establish and maintain hotel’s image and reputation, reduce backlog since there won’t be much follow up. Reduce wastage of labour and can concentrate on providing good service to other guests. Dependability objective, which means to do things on time and to deliver timely promises made to the customers. External customers can gain a dependability advantage should operations staff are able to succeed this objective. Internally, it enables staff to win mutual trust and increases operational reliability of internal customers in delivering services thus saving time, money due to ineffective use of time. It can also achieve a high level of trust between departments and minimize disruptions. If all departments are  dependable and everything in an operation is perfectly dependable and in the case of any emergency or disruptions, each department knows what to do and their roles and duties of how to overcome the situation where everything will be predictable with no â€Å"surprises†. Flexibility objectives, with the ability to make changes to allow flexibility to vary and adapt the operations activities to cope with unforeseen circumstances. Externally, customers are able to enjoy the flexibility advantage to receive customised services according to their personal preferences should they have any. Internally, it can speed up response time, save time wasted in changeover and maintain dependability. Flexibility in deployment of staff who is able to multi task during emergency or peak season as extra help can help to avoid work overload by hiring temporary staff. Staffs enjoy the benefit of empowerment to make speedy decisions in order to achieve efficiency so as to reduce seeking high authority approval which take ages. Cost objectives by doing things cheaply, seek to influence the cost of the hotel’s goods and services. Externally, it can pass good value and savings to consumers. Internally, by allowing a good return to the organization, low operating expenses and low employment overhead by engaging temporary staff during peak period to avoid abundant staff after the season can achieve cost reduction which means more incentives, welfare and bonuses for staff (Total word count : 1957 words) BIBLIOGRAPHY 1) Operations management – 3rd edition, Nigel Slack 2) Cases in Operations management – 2nd edition, Robert Johnston 3) Business strategy in Asia (A casebook) – 2nd edition, Kulwant Singh 4) http://asiatravel.com/malaysia/penangmutiara/index.html 5) www.penang-mutiara.com.my 6) http://www.hotel-online.com/News/PR2004_1st/Feb04_OnlineStrategy.html

Thursday, November 7, 2019

Genetics Essays - Molecular Biology, Genetics, Bioethics

Genetics Essays - Molecular Biology, Genetics, Bioethics Genetics Genetics Genetics should be used to improve humans. Genetic alterations would be the most important thing to humans. If you genetically alter a retarded person, you could make them normal. It would cost a lot of money to be genetically altered, but the parents would gladly pay any price to see their child as an acceptable member of society. If you genetically altered a man to be smart when he was an embryo, he could end up inventing a time machine that could change the course of the world. He could end up creating a cure for cancer or AIDS or some other deadly disease. A drawback to that would be that he could take over the world and conquer all with his knowledge. Gene alterations can have very good results. They can prevent diseases like Down syndrome. They can redesign defective organisms, prevent heart problems, and prevent people from being deformed. Gene alterations can also change a person from being a boy or a girl when they are embryos. They can determine if someone is handsome or ugly, tall or short, heavy or thin, and even shoe size. These are all of the reasons that I think genetic alterations should be used to improve humans. After reading or skimming through this essay, you should be able to state your own feelings about genetic alterations. Do you think that genetic alterations should be used to improve humans? Bibliography Encarta 99 Encyclopedia

Tuesday, November 5, 2019

The Tempest Analysis Discusses Morality and Fairness

'The Tempest' Analysis Discusses Morality and Fairness This analysis reveals that Shakespeare’s presentation of morality and fairness in the play is highly ambiguous and it is not clear where the audience’s sympathies should lay. The Tempest Analysis: Prospero Although Prospero has been treated badly at the hands of the Milan nobility, Shakespeare has made him a difficult character to sympathize with. For example: Prospero’s title in Milan was usurped, yet he did much the same thing to Caliban and Ariel by enslaving them and taking control of their island.Alonso and Antonio cruelly cast Prospero and Miranda out to sea, yet Prospero’s revenge is equally as cruel: he creates a horrific storm which destroys the boat and throws his noble counterparts into the sea. Prospero and Caliban In the story of The Tempest, Prospero’s enslavement and punishment of Caliban is difficult to reconcile with fairness and the extent of Prospero’s control is morally questionable. Caliban had once loved Prospero and showed him everything there was to know about the island, but Prospero’s considers his education of Caliban as more valuable. However, our sympathies firmly lay with Prospero when we learn that Caliban had tried to violate Miranda. Even when he forgives Caliban at the end of the play, he promises to â€Å"take responsibility† for him and continue to be his master. Prospero’s Forgiveness Prospero uses his magic as a form of power and control and gets his own way in every situation. Even though he does ultimately forgive his brother and the king, this could be considered to be a way to reinstate his Dukedom and ensure the marriage of his daughter to Ferdinand, soon to become King. Prospero has secured his safe passage back to Milan, the reinstatement of his title and a powerful connection to royalty through the marriage of his daughter – and managed to present it as an act of forgiveness! Although superficially encouraging us to sympathize with Prospero, Shakespeare questions the idea of fairness in The Tempest. The morality behind Prospero’s actions is highly subjective, despite the happy ending which is conventionally employed to â€Å"right the wrongs† of the play.

Sunday, November 3, 2019

The Buzz about Burt's Bees Essay Example | Topics and Well Written Essays - 250 words

The Buzz about Burt's Bees - Essay Example wasteful packaging, using the best ingredients, and refusing to engage in retail business through chain stores that regularly violate environmental principles. It is this commitment to ideals that has set Burt’s apart from other manufacturers. 3. Soap is soap, but some is better than others – for a price. Burt’s Bees faces limited competition from more traditional personal-care products of larger companies from Procter & Gamble because of the specialty of their personal hygiene and beauty products. The larger companies cater to a much larger scale of manufacture and distribution. As such, they cannot focus on naturally raw concoctions and environmental friendly distribution. It would mean a complete rescaling to attempt to compete with Burt’s. Nevertheless, cost is a factor to most consumers, and it is simply more cost effective to purchase the products of larger companies. In the end, the competition is limited as a balance of supply with